Data Deletion Policy
At WiseCrest Solutions, we respect your privacy and your right to control your personal data. If you have created an account or used our services and wish to have your data permanently deleted from our servers, please follow the instructions below.
How to Request Data Deletion
To exercise your right to be forgotten (Right to Erasure) under GDPR or general privacy principles, you must submit a formal request. Once verified, we will permanently remove all personally identifiable information (PII) associated with your profile from our active databases and third-party integrations.
Method 1: Direct Email Request
Please send an email from the address associated with your account to our Data Protection Officer at:
wisecrestsolutions@gmail.com* Please include "Data Deletion Request" in the subject line.
What Data Will Be Deleted?
- Account credentials and profile information.
- Contact details (emails, phone numbers, addresses).
- Usage logs and telemetry data associated with your identity.
- Oauth tokens and third-party authentication links (e.g., Facebook, Google).
Exceptions to Deletion
Please note that we may be legally required to retain certain records (such as billing invoices, transaction histories, or contract agreements) for tax, auditing, or compliance purposes. This data will be securely isolated and not used for any other processing.
Processing Time
We aim to process all verified data deletion requests within 30 days of receipt. We will notify you via email once the deletion process has been fully completed across our infrastructure.